Our Experience


Our Client Service Model is based on Baldrige Criteria, which has become a world wide accepted model for running an effective business.  We help identify gaps and opportunities to achieve practical solutions to problems and challenges that will deliver the business results that you seek.  The real benefits of using this approach is more satisfied customers, productive employees, increased sales, profits, and market share.

Our Approach


Organizational Performance Improvement that includes Change

Management, Strategic Planning

and Alignment and Business Process.

Organizational Assessment and Transformation 

Performance Measurement and Quality Improvement tools and approaches.

Marketing and Communications Development and implementation of

marketing and communications plan to grow customer base and motivate them to buy or use your products or services. 

Social media tools and approaches 

Use of social media approaches

and tools to collect data and increase awareness, motivation, and behavior change among your customers to achieve organization’s strategic goals.

Deliver Value


We are management and training consultants with extensive management experience, specializing in leadership development, strategic planning, workforce development, organizational performance improvement, e-commerce and cybersecurity.

Whether you’re seeking a strategic alliance with the right partner or a special skillset or tool, contact us today.

Together we’ll guide and help refine your plan for success.  




Our People

We bring both theoretical and practical knowledge to our work with organizations. We maintain up-to-date knowledge in health, human development, and organizational development and apply that knowledge from the perspective of experience working at many levels of organizations – executive, management, marketing, and service delivery.


Our Processes

Organization/Business development – Skills and knowledge in leading change efforts and supporting leadership development to help organizations remain competitive. We also bring an understanding of the full cycle of business development and marketing to each of our engagements.


Our Technology

Leadership development - in the key areas of Performance measurement and documentation, quality improvement tools/approaches, organizational assessment, and strategic planning and alignment.  EasyFile Content Management Solutions for document & records management and Business process improvement solutions that satisfy the 21st Century requirements of today's work environment.